Privacy Policy
At Mabati Rolling Mills (MRM), we value the trust you place in us when sharing your personal information. As Kenya's leading steel manufacturer and building solutions provider, we are committed to maintaining the highest standards of data protection. This Privacy Policy describes how we collect, use, and process your data across our digital platforms and supply network.
1. Information We Collect
We collect personal data to provide durable roofing solutions tailored to your needs. This includes contact information (name, address, email, phone number), billing data for roofing sheet orders, and architectural specifications for customized building solutions. We may also collect technical data regarding your interaction with our website to optimize your browsing experience.
2. Use of Your Information
Your information is primarily used to fulfill orders and provide technical support. Specifically, we use your data to manage order processing for MRM products, coordinate delivery through our Kenya-wide distribution network, and communicate important updates regarding your roofing installations or product inquiries. We may also use non-identifiable data to improve our manufacturing efficiency and customer service performance.
3. Data Security and Protection
Protecting your information is as critical to us as the durability of our steel. We implement enterprise-grade security measures, including encryption and strict access controls, to safeguard your data against unauthorized access, loss, or misuse. Our systems are regularly audited to ensure compliance with Kenyan data protection regulations and international best practices.
4. Information Sharing
We do not sell your personal data to third parties. We only share information with authorized partners who assist us in operating our business, such as logistics companies responsible for delivering your MRM roofing products across Kenya. All such partners are contractually obligated to maintain the confidentiality and security of your information.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. If you wish to exercise these rights or have concerns about how your data is being managed by Mabati Rolling Mills, please contact our data compliance officer. We are here to ensure your privacy journey with us is as reliable as our roofing solutions.